The latest update to the iOS app allows Landlords to split a single bank transaction into both income and expenses on mobile.

For example, if you have a single income payment of $500 but a management fee is deducted before it hits your account so you only receive $450 you would be able to create the $500 income and a $50 expense.

This feature currently only available on mobile, but will be coming to the desktop portal soon.

Step 1: Open the app and navigate to bank feeds.

Step 2: Select the transaction you want to split and click on Split.

Step 3: Select either Payment or Expense for each split transaction.

Step 4: Toggle Split Evenly ON if you wish to divide the Total Amount evenly across transactions of the same type.

Step 5: Continue to split your transactions until the remaining amount is $0.00.

This feature allows tenants to create and submit new maintenance requests for their property as well as view existing request statuses in the tenant portal so that all parties are kept in the loop.

When your tenant(s) create a maintenance request via the Tenant Portal you will receive a notification email from Landlord Studio.

What You Need To know

• This feature is currently available for US users with ACH enabled only. We plan to make this feature available for all users in Q4 2022.

• Your tenant will be able to submit requests via the Tenant Portal for Online Rent Collection.

• Refer to How to Set up Online Rent Collection for further instructions on inviting Tenants to the Tenant Portal.

How to Enable Tenant Maintenance Requests

In order for your tenants to be able to submit maintenance requests online, you will first need to enable this feature.

Head to the general settings More -> General menu.

Then select "Yes" from the dropdown under the "Enable Tenant Maintenance Requests" option.

Tenants will then be able to access the Maintenance tab in the top right hand corner of the tenant portal to create new requests and view existing.

Find out more: How to Invite Tenants to Create Maintenance Requests

The iOS dashboard has been updated to include some new features:

• New Header

• New Support CTA: Tap the speech bubble icon in the top right for support

• The Rent Payment Status widget has been replaced by new tiles at the top of the page:

  • Rent Received

  • Payments in Progress (ACH) USA Only

  • Rent Overdue

  • Upcoming Payments

  • Overdue Expenses

  • Upcoming Expenses

• New colours have been added to the Cashflow graph to distinguish incoming, outgoing and net cashflow.

The Android dashboard has been updated. The rent payment status widget has been removed and replaced by the tiles at the top of the page:

• Rent Received

• Payments in Progress

• Rent Overdue

• Upcoming Payments

• Overdue Expenses

• Upcoming Expenses

The Cashflow breakdown (with adjustable dates) and Occupancy chart have also been added.

Android reminders feature has been updated.

By default landlords are resonsible for paying the small processing fee associated with ACH transfers. However, we have now introduced an option for landlords to assign the fee to the tenant should they desire.

For Landlords

Assigning online payment processing fees to your tenant can be done when enabling ACH payments on the lease, or at a later date by editing the lease settings.

Select “Enable Online Rent Collection”.

The system will then offer you the option pass the fee onto the tenant.

Tenants pay a flat fee of $2.50 per transaction. This is added onto their rent amount and collected when they initiate their rent payment.

For Tenants

Tenants will be asked to review the payment amount and okay the convenience fee.

Then to select how many days prior to the rent due date they want the payment to be initiated.

ACH transfers take 3-5 working days to process so we recommend tenants set the payment schedule with this in mind.

Finally, they will need to confirm.

If they have automatic payments enabled already and you choose to assign the fee to them, auto-pay will be turned off and the tenant will be asked to review the amount and update their re-set the autopsy feature.

Review the Online Rent Collection FAQs here

Expense categories page now includes a Capital Expenses Only filter.

Android security verification step has been updated.

Step 1: To set up a personal account, select Personal account.

Step 2: Complete security verification with a valid ID and video selfie.

OR set up a business account.

Step 1: To set up a business account, log into the web portal.

Add property step now includes an option to receive a personalized insurance quote from Steadily.

When adding a new property, users can now opt-in to receive a personalized insurance quote.